Privacy Policy

Privacy Policy

NOVOGLAN understand the importance of keeping your information safe, private and secure. This privacy policy below demonstrate our commitment to keeping your details and information secure. What information is collected and how is it used?

There are two types of information we collect from our customers, described below. We never share any of this information with others. Customer supplied information: We only collect personal information about our customers at the time of ordering, or when making an enquiry. When you order, we use this information to process and fulfill your order and to notify you about the status of your order. The type of information we collect includes:

· Your name and address

· Your email address

When you make an enquiry we collect only your name and email address. This information will only be used to process your enquiry. We will never collect sensitive personal information without your explicit consent. Personal information we hold will be accurate and up to date. If you find any inaccuracies in the information you have supplied, contact us and we will amend it promptly. Payments are processed on our behalf by Pay Pal and they have their own privacy policies which you should read and agree to. We do not collect credit/debit card details ourselves. You can see the privacy policies here: • PayPal Privacy Policy (www:Text"my text":Link"") Browser supplied information:Like many web sites, we use cookies which store information when your web browser accesses our sites. This information is stored to help provide a more personal shopping experience, track the behaviour of our customers and consequently to improve the shopping experience. We do not indemnify or warrant any service of a third party in any way whatsoever. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your web browser to enable our database systems to recognize your browser, help us to track visitors on our site, and to remember the items in your basket between visits. Cookies cannot contain malicious code or viruses so there are no security worries in enabling these in Internet Explorer or any other browser. Most web browsers automatically accept cookies. The 'Help' section of most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, having cookies disabled will not allow you to take full advantage of our site and all of its innovative features. Therefore we recommend that you turn them on. How do you protect my information? When you place an order, we use the services of PayPal who utilise secure servers. The secure server software (SSL) encrypts all your financial information and ensures the security of this information. When you reach the point at which sensitive information needs to be passed to the payment processing company, you will see a padlock at the bottom of your browser window, and may see a popup window telling you that you are entering a secure area. Clicking on the padlock will give you information about the secure area, where your credit card details are processed and encrypted. The security certificate can only be signed by trusted organisations and guarantees a high level of security. Policy changes As our internet shopping experience develops our policy may be subject to change.

If we decide to do this we will post all changes on this page so that our customer are always aware of our privacy policy and the nature of information we are collecting, how it is used and under what circumstances we disclose it. Any changes to the policies made by Platigo Corporation Pty. Ltd. may take effect immediately.

Questions and comments? NOVOGLAN always welcome your questions and comments about privacy, please contact us.